The only way to succeed today is to provide high-quality services and products. Unique embroidery hat designs are attractive. Customers expect high-quality, affordable hat digitizing that matches the creativity of these designs. Therefore our design and digitization teams always go the extra mile. If the order is to go smoothly, please provide all product information. We equip them with all the tools they need to do an outstanding job designing and decorating a hat.
We recommend a turnaround time of 8 hours for orders that need to be delivered quickly. The experience and composition of the designers can influence the urgency of delivery. Customers should receive samples within eight hours. Customer approval is required before the team can begin working on the embroidered hats. Clients will receive their embroidered hats after digitizing takes 10 to 12 business days. We can handle rush orders within 8 hours with our 24/7 production team. In addition, the team meets short turnaround times while maintaining high-quality hats.
The retention rate is what determines growth margins. To build a loyal customer base, companies need to retain customers. Despite this, companies face many problems with customer retention. Poor customer care contributes significantly to customer loss. Therefore, an efficient department must be devoted to customer care. It is the link between the company and its customers. They keep them informed about discounts and changes in company policies.
Keeping our customers satisfied has helped us achieve a retention rate of 90 percent. We guarantee that our clients will not hire another company to digitize their documents after working with us. The business of Oddinfotech relies on a large and loyal customer base. If customers do not remain faithful, we will be unable to compete. Customer loyalty determines market credibility and growth margins.
We provide quality services to our loyal customers. They appreciate our loyalty. Sometimes we offer special discounts to thank them.