E-Commerce Back-Office Support Services
At ODDInfotech, we offer a complete E-Commerce Back Office Support Services. We are well-resourced with skilled professionals who can take care of all the regular actions at the backend of your eCommerce store. We offer support for inventory management, order processing (bulk or single) and addressing customers’ queries. Our ODDinfotech offers affordable and reliable pricing for eCommerce back office support services to online businesses and eCommerce retailers. The active day to day task of order processing, inventory management, managing customers’ emails and inquiry calls is best handled by our professional eCommerce back office support team. We offer you customized solutions for everything right from store management to inventory support to phone and chat support. Our eCommerce back office support services are custom designed for your needs and ensure high conversion to equally high maintenance rate. We put in all our efforts to make sure that a visitor does not leave your website unsatisfied. Content Management Service is a central role in the eCommerce chain. The whole process of identifying the desired products, gathering the product specifications and price details, going through the expert or user reviews, etc.
One of our best CMS assists is content has to be updated, added, edited, deleted at regular intervals. It helps to maintain accuracy and generate higher leads. Our specialists help online retailers to improve their business efficiency and customer satisfaction completely. Through our eCommerce back office support, online store owners can manage all back-end processes effortlessly and rise above the competitors powerfully. We offer customized solutions that fit your budget, needs, and expectations.
Our E-Commerce Back office Support Services
To run E-Commerce business successfully, you need to focus on many areas such as inventory management, customer support and order processing. Now, if you have sufficient in-house resources to manage these activities efficiently then you can boost your business growth but you do need a help from experienced back-end service providers. ODDinfoetch provides a wide range of dependable eCommerce back office support services from uploading products on the online store to managing accounting packages.
Order processing, order entry and order tracking
Inventory support and management
In-stock status or item availability checking
Customer support services through email and chat
Responding to product queries and offering solutions
Conducting surveys by taking customers feedback